With the onset of HIPAA privacy regulations, you may no longer wish to have access to your employees’ private information, as companies did in the past when HR departments assisted employees with health claims.
Our Employee Support Center takes the onus off of you by assisting your employees with their health insurance-related concerns.
Health Advocate
National Penn Insurance will offer, at no cost to the employer, the opportunity for all covered employees to access Health Advocate - a health advocacy and assistance service. It is designed to provide an easy and reliable solution to help employees navigate the maze and complexities of the healthcare system. Health Advocate will assist employees in finding primary care physicians, specialists and medical institutions, and assist in resolving claim and billing issues ... even help in accessing community resources if needed.
